Outbound IVR is a technology for delivering automated
Outbound IVR is a technology for delivering automated, phone-based Outbound communications. Calls can range from personalized, Bulk SMS, event-triggered notifications and two-way interactions to broadcast messages to hundreds or even thousands of customers. Outbound IVR can utilize static, recorded messages or dynamic, speech-enabled dialog’s with the ability to transfer callers to an agent, record call callers voice etc.
Outbound IVR offers advantages for businesses of all sizes and across verticals, including financial services, health-care, government, utilities and education. We are working as a SMS aggregate and this is actual reason behind not providing any SMS data. The customers have to arrange their own promotional data. The Bulk SMS and Promotional Bulk SMS services in India.
Companies are increasingly employing Outbound Campaigns using an Outbound IVR Solution as a way to increase customers loyalty. When a company pro-actively provides information to their customer – Information that the customer finds valuable and highly relevant – The company generates a positive experience for the customer. The customer is more apt to continue buying goods or services from that company when they have a positive experience.